Size change

Thank you for choosing Acquasparta Firenze!
We hope you are fully satisfied with your order. If not, you have the option to exchange the items within 14 days of receipt. To make an exchange, please follow the instructions below.

Fill out the form and follow these steps:

  1. Return the product in its original box, making sure it is undamaged, unused and complete with all original components.
  2. Apply the return label you found inside the package to the outside of the box.
  3. You can drop the package off at a DHL location (click here locator.dhl.com to find the one nearest you) or book a pickup at mydhl.express.dhl. To arrange a pickup, you will need to provide the Waybill number you will find under the first barcode on your return label.

You will receive an email confirmation for your size change. The service is free of charge.

The size change is free of charge.

DO YOU NEED HELP?

You may find an answer in our FAQs. Alternatively, you can contact us in chat, Monday through Saturday from 10 a.m. to 7 p.m., or write us an Email.

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    HAI BISOGNO DI AIUTO?

    La risposta alle tue domande potrebbe trovarsi nelle FAQ. In alternativa, puoi contattarci in chat, dal lunedì al sabato dalle 10.00 alle 19.00, o scriverci un Mail.

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    DO YOU NEED HELP?

    You may find an answer in our FAQs. You can also contact us in chat, Monday to Saturday from 10 a.m. to 7 p.m., or write us an Email.

    Your change request has been received!