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Please note that you can make Returns or size exchanges no later than 14 days from the date of purchase of the product as per the Terms and Conditions of Acquasparta.
For a Size Change request, you must wait for the confirmation email before returning the product.
Once you have submitted your Return or Size Change request follow the steps below:
Once we receive the returned item, it undergoes an internal check. The product will be checked and we will advise you on the outcome of your return and any reimbursement. Return and size exchange are free of charge.
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Dear Customer,
Please be advised that we have taken care of your RETURN.
As soon as your return arrives at our warehouses and is processed, we will send you a confirmation email and the refund will be made to the original payment method.
For more information contact Customer Service.
Dear Customer,
Please be advised that we have taken over your request for a SIZE CHANGE.
As soon as your item arrives at our warehouses and is processed, we will send you an email confirming the shipment of the new requested item.
For more information contact Customer Service.